Yes, you can return any product that you're not satisfied with within 14 days of purchase for a full refund.

We take every option to guarantee your satisfaction. We do accept returns within 14 days of delivery. However, the cost of returning the goods to us will be on you.

Please contact us at [email protected] and send the item/items back to the address below.

Behind Closed Doors Exotic Boutique

4567 Rockbridge Road Unit 965

Pine Lake, GA 30072

We can't issue a refund or exchange after 30 days from the date of delivery. Your item must be returned in the same condition as when you received it and in the original packaging to be eligible for a refund. It's important that it comes bundled up in its original packaging as well. Gift card cannot be returned for a cash refund. Shipping fees are non-refundable.

We cannot guarantee that we will receive your returned item. We recommend that you use a trackable shipping service or purchase shipping insurance for any returns above $50.

When we receive and inspect your returned item, we will send you an email to let you know that we received it. Your credit will be made to your credit card or original mode of payment within 14 days of receiving your returned item.

Check your bank account to see if the refund has been deposited. The next step is to get in touch with your credit card company. It could take time before your refund is actually posted. The next step is to call your financial institution. A refund may take time to appear in your account while it is being processed. If you've done all of this and you still have not received your refund yet, please contact us at [email protected].

Items purchased on sale or marked down cannot be returned for a refund or exchange. There will be no reimbursement issued if you return them to us. Please contact our customer service team before placing a purchase if you have any queries about sizing, fit or fabric.

If you ordered the wrong size, please let us know and we'll gladly send you the correct size or accept an exchange. Items are only exchanged if they are damaged or defective upon arrival. If you need to return an item for a different size, Please contact us at [email protected].

Yes, We offer free shipping on all orders over $100 within the continental United States.

We accept all major credit card, including Venmo, Visa, Mastercard, American Express and Discover.

No, coming soon.

No, we only accept orders through our online booking form. This helps ensure that your order is accurate and processed in a timely manner.

After the Grand Open Sales, Yes, we will offer a 10% discount on your first order when you sign up for our newsletter.

No, unfortunately, we are unable to cancel or modify orders once they have been placed. Please make sure to review your order carefully before submitting it.

  1. On your computer, sign in to Google Maps.
  2. Search for Behind Closed Doors Exotic Boutique.
  3. On the left, scroll and click Write a review.
  4. To score our business, click the stars. You can also write a review.

Get in Touch

Give us a call
Send us an email

Let’s Help You Get Intimate

Explore your wildest fantasies behind closed doors! Feel free to contact us with any questions about our lingerie and adult products, and we'll get back to you as soon as possible.